Restaurants at Risk for Identity Theft

August 24, 2009

Photo by Jay Lopez

Photo by Jay Lopez

Hackers recently targeted 7 Eleven stores and Hannaford Brothers customers for identity theft and secured information from 130 million credit card and debit card accounts. Fortunately, Albert Gonzalez of Miami was arrested. Gonzalez apparently cooperated with federal investigators on other cases of identity theft in the past. This is the largest case of identity theft so far.

Restaurants often fail to update their computer viruses and other security systems. If you are an owner of a restaurant, it would be wise to investigate your system to make sure it is updated. Since identity theft continues to be a problem in the U.S., you as a business owner cannot afford to be negligent in this area.

These hackers used a device to tap into wireless processing and read the customer accounts as customers entered the stores.

Identity theft – Consumers and Institutions are being More Proactive

August 1, 2009

Photo by duckycards

Photo by duckycards

Institutions and consumers are becoming wiser in protecting themselves from identity theft. institutions are notifying consumers earlier about their information and consumers are now checking their records for triggers relating to possible identity theft. Unfortunately, Jeffrey Roman of Bank Info Security reports that “Because of ID theft (and the current recession), credit card cancellations and denied credit are up to 70%, an all-time high. ” In view of these problems, consumers are finding it difficult to get negative information cleared from their accounts.

Linda Foley, Founder and Chairman of the ITRC recommends that institutions and business owners “Authenticate the people you’re interacting with,” she says. “Look at your company and try to evaluate all areas a thief could possibly take advantage of. Plug those holes and develop a written policy for the staff. We have to find better ways to authenticate, which will then allow someone to say, ‘I can show you that is not me.'”

This is not a problem which will be resolved in the near future, but both consumers business owners, and institutions must continue to be more proactive in protecting their data.

Secure Online Payments

July 13, 2009

Photo courtesy of Flickr

Phot courtesy of Flickr

It should come as no surprise that shoppers are being extra cautious when using credit cards online. Javelin Strategy and Research reports that “37% of shoppers say they are using credit cards less.” Consumers are exercising caution because of the economic crisis and the many incidences of identity theft in the last few years.

Consumers are now looking for secure websites to do their shopping and 62% “look for the lock icon in the web address bar” and “55% look for a logo from an Internet security provider.”

Business owners should now be taking steps to make their websites more secure for shoppers, as failing to do so could result in lost business.